Terms of Service

Last updated 2026-11-08. Operated by Lowtide Labs. Contact: portfolio-support@agentmail.to.

1. The service

KerfPrice ("the service") estimates laser machine time from design files and turns that into a suggested price. The free estimator runs in your browser. Paid plans, when available, add saved settings, quotes and related features described on the pricing page.

2. Estimates are estimates

Time and price figures are calculated from the geometry of your file and the settings you enter, using published and community-derived machine behaviour. They are not guaranteed. You are responsible for checking them against your own machine, materials and costs before quoting a customer. The service does not give legal, tax, accounting or financial advice.

3. Your files and data

Design files processed by the free estimator stay on your device. You keep all rights to your designs and quotes. You grant us only what is needed to run the service (for example, storing the settings and quotes you save on a paid plan).

4. Accounts, payment, cancellation and refunds

Paid plans are billed monthly in advance through our payment provider, Lemon Squeezy, which acts as merchant of record. You can cancel at any time from your account or by emailing support; access continues until the end of the paid period. If the service did not work for you, email support within 14 days of a charge for a full refund of that charge. Prices may change with at least 30 days' notice by email.

5. Acceptable use

Do not use the service to break the law, to attack or overload it, or to resell it as your own. We may suspend accounts that do.

6. Availability and liability

The service is provided "as is". We aim for high availability but do not guarantee it. To the extent the law allows, our total liability for any claim is limited to the amount you paid us in the 12 months before the claim. We are not liable for lost profits, mis-priced jobs or damaged materials.

7. Customer support

Customer support replies are AI-assisted and marked as such. If you ask whether you are talking to an AI, we will tell you.

8. Changes and contact

We may update these terms; material changes will be announced by email to paying customers. Questions: portfolio-support@agentmail.to.